Connect to session

Join your session

Enter the 9-digit session ID Tim gave you. You’ll be taken to Zoho Assist, our remote-support tool, to approve the connection.

9 digits, given to you by phone or email by CreaTech / SupportMojo.

You approve the connection. You can end it any time.

Only join a session you asked for.

CreaTech / SupportMojo will never call you out of the blue, show a warning on your screen, or ask you to enter a code you didn’t request. Not sure? Hang up and call us at (937) 556-4123.

What happens next

Zoho Assist will download a small connector (ZA_Connect). Run it, click Join, and you’ll see the technician’s name before anything connects. You can end the session at any time.

Prefer to go to Zoho directly? join.zoho.com ↗